Updated: March 6, 2019

The Durham Hotel (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to all of our guests, including individuals with disabilities. With respect to the Hotel’s websites, we strive to provide digital content that is accessible to all users.


We base our website accessibility standards on the Web Content Accessibility Guidelines (WCAG) 2.0, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our websites, including through training of our personnel, engagement of experts and regular testing of our digital accessibility.


Please be aware that WCAG 2.0 A + AA are evolving and our efforts to comply with these guidelines are ongoing. If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, please contact us at info@thedurham.com. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility. To enable us to assist you, please make sure to provide us with your contact information and a brief description of the problem you encountered.


Third Party Websites


The Durham Hotel website contains links to websites hosted by third parties, including our online booking engine. We do not maintain the ongoing accessibility of these third-party websites and are not able to make accommodations on such sites. We do ask that you contact us directly for any booking information or to make reservations if you are experiencing any challenges due to accessibility. It is our mission to provide you with the best possible service.