We’re excited to begin reopening The Durham Hotel with the safety and wellbeing of our team members, guests, and community top of mind. We invite you to join us on the Roof for fresh air and views, in the Restaurant for dinner in our spacious two-story dining room, or getaway for a quick staycation and spend the night to unwind.
The leadership team at The Durham will be continually assessing the situation as we follow government restrictions and industry guidelines to gradually reopen the hotel and food & beverage outlets fully. Follow us on Facebook, Instagram, or visit our website for updates and more information regarding our reopening process.
Please note, all guests are required to wear face masks while in the common areas of the hotel unless seated for eating and drinking, per NC state ordinances. We are taking everyone’s health and safety very seriously.
Our guest rooms are equipped with single-use toiletries, and no one, unless requested, will enter your room for the duration of your stay. Although valet parking is temporarily suspended, there are two large parking garages located by The Durham — one is directly across the street (marked as the #2 on the linked map), and the other is just down the street from The Durham. You can find a map of downtown Durham parking here. For your safety, the fitness center is also closed until further notice.
Food & Drink
The Restaurant is open Thursday through Saturday, 5-9:30pm. We have removed tables to allow for safe spacing, and all of our guests will receive a wellness check to include a contactless temperature check upon arrival. Our staff undergoes wellness checks and receives guidance each day to stay current on the latest procedures to ensure everyone’s safety.
The Roof is open Wednesday through Saturday, 5-10pm. A host will usher you onto the elevator, which is sanitized between each group, and then seat you on the Roof. There is no Bar Service at this time, so let our servers take care of you at your table. You will be required to wear a mask until seated, then you can remove it to enjoy a selection of cocktails, small bites, and entrees.
We at The Durham Hotel share your concern regarding exposure to viruses including COVID-19. We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and associates. On a daily basis, we are working to ensure we meet the latest guidance on hygiene and cleaning. The Durham Hotel’s health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Specific steps we are taking include:
Cleaning Products and Protocols: Our hotel is using cleaning products that meet CDC guidelines and protocols which are effective against viruses, including:
Ongoing Associate Health, Safety and Knowledge: Hotel associates – and their own health, safety and knowledge – have always been essential to our cleaning program. Here are some ways we’re continuing to focus on this:
We are monitoring news and guidelines from the government and the Centers for Disease Control and Prevention, and we are vigilantly following the advice to keep you happy and healthy. If you have any questions about our cleanliness procedures, please email us at email@example.com. We are here for you.
See you soon,
The Durham Team